Catalog Search Results
Author
Publisher
J. Wiley & Sons
Pub. Date
c2008
Language
English
Description
A Story About Positive Ways to Turn Complaints Into Solutions, Innovations, and Success
Every complaint represents an opportunity to turn something negative into a positive!
It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head, and a broken heart. But unfortunately, her company-EZ Tech-is in worse shape than she is. The fact that their computer batteries are catching on fire is the least of their problems. Employees...
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